Privacy Policy

Effective Date: May 22, 2026

Introduction

DeFazio Insurance Brokerage (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website at defazioinsurance.com, submit a quote request, or communicate with us.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Insurance-Related Information: Details you provide when requesting a quote or discussing coverage options.
• Communications: Records of correspondence, including emails, phone calls, and text messages.
• Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your insurance inquiries and provide quotes.
• Schedule and confirm appointments.
• Deliver policy information and customer support.
• Send SMS text messages you have opted into (see SMS Communications section below).
• Comply with legal obligations and regulatory requirements.
• Improve our website and services.

Disclosure of Your Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• Insurance Carriers: To obtain quotes or bind coverage on your behalf, we share relevant information with A and A+ rated insurance carriers in our network.
• Service Providers: With trusted vendors who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring party.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand how visitors use our site. You may disable cookies through your browser settings; however, doing so may affect certain functionality of the website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of SMS communications at any time by replying STOP.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.